Customer Support Executive
Connectcare Solutions
Connectcare Solutions runs voice and chat support for e-commerce and fintech clients from Surat. We are hiring Customer Support Executives for inbound queries.
At a glance
- Role
- Customer Support Executive
- Company
- Connectcare Solutions
- Location
- Surat, Gujarat
- Type
- Full-time
- Experience
- Fresher
- Salary
- ₹1,92,000 – ₹2,88,000 / year
- Openings
- 6
- Apply by
- July 21, 2026
Responsibilities
- Handle inbound calls, chats and emails
- Resolve customer queries within SLA
- Log interactions accurately in the CRM
- Escalate complex issues appropriately
Requirements
- Freshers welcome; good Hindi and basic English
- Clear voice and patient manner
- Comfortable with rotational shifts
- Basic computer skills
Benefits
- Paid training
- Performance incentives
- Growth to team lead roles
Skills
- Communication
- Voice Support
- CRM
- Problem Solving
- Education
- High school
- Job function
- Customer Support
