Customer Service Officer — IndusInd Bank, Gurugram
IndusInd Bank
IndusInd Bank is hiring a Customer Service Officer for its Gurugram location. In this role you will be the first point of contact at the branch, resolving customer requests and queries.
This is a full-time, on-site position based in Gurugram, Haryana. IndusInd Bank offers a competitive salary, performance incentives and a clear career path in customer service. If you are looking to build a career with a leading private-sector bank, we would like to hear from you.
Apply online with your updated resume. Shortlisted candidates will be contacted for an interview at the Gurugram branch.
At a glance
- Role
- Customer Service Officer — IndusInd Bank, Gurugram
- Company
- IndusInd Bank
- Location
- Gurugram, Haryana
- Type
- Full-time
- Experience
- 1-3 years
- Salary
- ₹2,99,000 – ₹4,42,000 / year
- Openings
- 5
- Apply by
- September 7, 2026
Responsibilities
- Drive IndusInd Bank business and customer acquisition across the Gurugram market
- Attend to customer requests at the service desk
- Process transactions, cheques and service requests
- Resolve complaints within defined TATs
- Maintain records and KYC compliance
Requirements
- 0-2 years in customer service / front office
- Graduate in any discipline
- Patience and strong communication
- Basic computer proficiency
- Familiarity with the Gurugram (Haryana) market is an advantage
Benefits
- Provident Fund
- Medical insurance
- Performance bonus
- Career growth
- Annual performance bonus
Skills
- CRM
- Customer Service
- KYC
- Cash Handling
- Complaint Resolution
- Education
- Bachelor's degree
- Job function
- Customer Service
