Customer Service Officer — IDFC FIRST Bank, Nagpur
IDFC FIRST Bank
Posted today
IDFC FIRST Bank is hiring a Customer Service Officer for its Nagpur location. In this role you will be the first point of contact at the branch, resolving customer requests and queries.
This is a full-time, on-site position based in Nagpur, Maharashtra. IDFC FIRST Bank offers a competitive salary, performance incentives and a clear career path in customer service. If you are looking to build a career with a leading private-sector bank, we would like to hear from you.
Apply online with your updated resume. Shortlisted candidates will be contacted for an interview at the Nagpur branch.
At a glance
- Role
- Customer Service Officer — IDFC FIRST Bank, Nagpur
- Company
- IDFC FIRST Bank
- Location
- Nagpur, Maharashtra
- Type
- Full-time
- Experience
- 1-3 years
- Salary
- ₹2,34,000 – ₹3,57,000 / year
- Openings
- 2
- Apply by
- September 9, 2026
Responsibilities
- Drive IDFC FIRST Bank business and customer acquisition across the Nagpur market
- Attend to customer requests at the service desk
- Process transactions, cheques and service requests
- Resolve complaints within defined TATs
- Maintain records and KYC compliance
Requirements
- 0-2 years in customer service / front office
- Graduate in any discipline
- Patience and strong communication
- Basic computer proficiency
- Familiarity with the Nagpur (Maharashtra) market is an advantage
Benefits
- Provident Fund
- Medical insurance
- Performance bonus
- Career growth
- Employee banking benefits
Skills
- KYC
- Cash Handling
- Complaint Resolution
- CRM
- Customer Service
- Education
- Bachelor's degree
- Job function
- Customer Service
Frequently asked questions
What is the salary for the Customer Service Officer — IDFC FIRST Bank, Nagpur role?
The Customer Service Officer — IDFC FIRST Bank, Nagpur role at IDFC FIRST Bank pays ₹2,34,000 – ₹3,57,000 / year.
Where is the Customer Service Officer — IDFC FIRST Bank, Nagpur job located?
This role is based in Nagpur, Maharashtra.
How much experience is required?
This role suits candidates with 1-3 years experience.
What are the education requirements?
The minimum education for this role is Bachelor's degree.
How do I apply for the Customer Service Officer — IDFC FIRST Bank, Nagpur role?
Use the “Apply Now” button on this page to submit your application directly.
What is the last date to apply?
Applications close on September 9, 2026.