Customer Service Officer — Federal Bank, Hyderabad
Federal Bank
Posted today
Federal Bank is hiring a Customer Service Officer for its Hyderabad location. In this role you will be the first point of contact at the branch, resolving customer requests and queries.
This is a full-time, on-site position based in Hyderabad, Telangana. Federal Bank offers a competitive salary, performance incentives and a clear career path in customer service. If you are looking to build a career with a leading private-sector bank, we would like to hear from you.
Apply online with your updated resume. Shortlisted candidates will be contacted for an interview at the Hyderabad branch.
At a glance
- Role
- Customer Service Officer — Federal Bank, Hyderabad
- Company
- Federal Bank
- Location
- Hyderabad, Telangana
- Type
- Full-time
- Experience
- 1-3 years
- Salary
- ₹2,60,000 – ₹3,80,000 / year
- Openings
- 3
- Apply by
- September 10, 2026
Responsibilities
- Drive Federal Bank business and customer acquisition across the Hyderabad market
- Attend to customer requests at the service desk
- Process transactions, cheques and service requests
- Resolve complaints within defined TATs
- Maintain records and KYC compliance
Requirements
- 0-2 years in customer service / front office
- Graduate in any discipline
- Patience and strong communication
- Basic computer proficiency
- Familiarity with the Hyderabad (Telangana) market is an advantage
Benefits
- Provident Fund
- Medical insurance
- Performance bonus
- Career growth
- Group term life insurance
Skills
- Cash Handling
- Complaint Resolution
- CRM
- Customer Service
- KYC
- Education
- Bachelor's degree
- Job function
- Customer Service
Frequently asked questions
What is the salary for the Customer Service Officer — Federal Bank, Hyderabad role?
The Customer Service Officer — Federal Bank, Hyderabad role at Federal Bank pays ₹2,60,000 – ₹3,80,000 / year.
Where is the Customer Service Officer — Federal Bank, Hyderabad job located?
This role is based in Hyderabad, Telangana.
How much experience is required?
This role suits candidates with 1-3 years experience.
What are the education requirements?
The minimum education for this role is Bachelor's degree.
How do I apply for the Customer Service Officer — Federal Bank, Hyderabad role?
Use the “Apply Now” button on this page to submit your application directly.
What is the last date to apply?
Applications close on September 10, 2026.