Phone Banking Officer — HDFC Bank, Chennai
HDFC Bank
Posted today
HDFC Bank is hiring a Phone Banking Officer for its Chennai location. In this role you will assist customers over phone and digital channels with queries and service requests.
This is a full-time, on-site position based in Chennai, Tamil Nadu. HDFC Bank offers a competitive salary, performance incentives and a clear career path in contact centre. If you are looking to build a career with a leading private-sector bank, we would like to hear from you.
Apply online with your updated resume. Shortlisted candidates will be contacted for an interview at the Chennai branch.
At a glance
- Role
- Phone Banking Officer — HDFC Bank, Chennai
- Company
- HDFC Bank
- Location
- Chennai, Tamil Nadu
- Type
- Full-time
- Experience
- Fresher
- Salary
- ₹2,50,000 – ₹3,95,000 / year
- Apply by
- September 3, 2026
Responsibilities
- Drive HDFC Bank business and customer acquisition across the Chennai market
- Handle inbound customer calls and service requests
- Resolve queries on accounts, cards and digital banking
- Cross-sell relevant products on calls
- Maintain quality and CSAT scores
Requirements
- 0-2 years in voice / contact-centre process
- Graduate in any discipline
- Clear communication in English and Hindi
- Comfortable with rotational shifts
- Familiarity with the Chennai (Tamil Nadu) market is an advantage
Benefits
- Shift allowance
- Provident Fund
- Medical insurance
- Incentives
- Mediclaim cover for family
Skills
- Customer Service
- Voice Process
- CRM
- Communication
- Problem Solving
- Education
- Bachelor's degree
- Job function
- Contact Centre
Frequently asked questions
What is the salary for the Phone Banking Officer — HDFC Bank, Chennai role?
The Phone Banking Officer — HDFC Bank, Chennai role at HDFC Bank pays ₹2,50,000 – ₹3,95,000 / year.
Where is the Phone Banking Officer — HDFC Bank, Chennai job located?
This role is based in Chennai, Tamil Nadu.
How much experience is required?
This role suits candidates with Fresher experience.
What are the education requirements?
The minimum education for this role is Bachelor's degree.
How do I apply for the Phone Banking Officer — HDFC Bank, Chennai role?
Use the “Apply Now” button on this page to submit your application directly.
What is the last date to apply?
Applications close on September 3, 2026.