Phone Banking Officer — Karur Vysya Bank, Bengaluru
Karur Vysya Bank
Karur Vysya Bank is hiring a Phone Banking Officer for its Bengaluru location. In this role you will assist customers over phone and digital channels with queries and service requests.
This is a full-time, on-site position based in Bengaluru, Karnataka. Karur Vysya Bank offers a competitive salary, performance incentives and a clear career path in contact centre. If you are looking to build a career with a leading private-sector bank, we would like to hear from you.
Apply online with your updated resume. Shortlisted candidates will be contacted for an interview at the Bengaluru branch.
At a glance
- Role
- Phone Banking Officer — Karur Vysya Bank, Bengaluru
- Company
- Karur Vysya Bank
- Location
- Bengaluru, Karnataka
- Type
- Full-time
- Experience
- Fresher
- Salary
- ₹2,88,000 – ₹4,47,000 / year
- Openings
- 2
- Apply by
- September 14, 2026
Responsibilities
- Drive Karur Vysya Bank business and customer acquisition across the Bengaluru market
- Handle inbound customer calls and service requests
- Resolve queries on accounts, cards and digital banking
- Cross-sell relevant products on calls
- Maintain quality and CSAT scores
Requirements
- 0-2 years in voice / contact-centre process
- Graduate in any discipline
- Clear communication in English and Hindi
- Comfortable with rotational shifts
- Familiarity with the Bengaluru (Karnataka) market is an advantage
Benefits
- Shift allowance
- Provident Fund
- Medical insurance
- Incentives
- Employee banking benefits
Skills
- Voice Process
- CRM
- Communication
- Problem Solving
- Customer Service
- Education
- Bachelor's degree
- Job function
- Contact Centre
