Client Support Specialist
Tech Innovations Pvt Ltd
Join our dynamic team as a Client Support Specialist in Gwalior, where you’ll elevate client satisfaction through exceptional support. In this mid-level role, you will directly assist clients by resolving their queries and enhancing their experience with our products. Gwalior’s vibrant tech landscape offers ample opportunities for growth and innovation, making this position an exciting chance to develop your career. Ideal candidates will possess strong technical skills and a passion for helping others succeed.
At a glance
- Role
- Client Support Specialist
- Company
- Tech Innovations Pvt Ltd
- Location
- Gwalior, Madhya Pradesh
- Type
- Full-time
- Experience
- Mid-level
- Salary
- ₹35,000 – ₹55,000 / month
- Apply by
- August 19, 2026
Responsibilities
- Provide timely support to clients via phone and email.
- Troubleshoot and resolve client issues effectively.
- Maintain detailed records of client interactions.
- Collaborate with technical teams to enhance service quality.
Requirements
- Bachelor's degree in any field.
- 2-4 years of experience in customer support or a related field.
- Strong verbal and written communication skills.
- Familiarity with CRM tools and ticketing systems.
Benefits
- Attractive salary with performance bonuses.
- Health insurance coverage.
- Opportunities for training and professional development.
Skills
- Client Communication
- Problem Solving
- Technical Support
- CRM Software
- Customer Service
- Time Management
- Education
- Bachelor's degree
- Job function
- Support
Frequently asked questions
What are the work hours for this position?
The work hours are typically 9 AM to 6 PM, Monday to Friday, with occasional weekend support as needed.
Is prior experience necessary for the role?
Yes, candidates should have 2-4 years of experience in customer support or a similar role.
What qualifications are required for this job?
A Bachelor's degree in any field is required for the Client Support Specialist role.