Customer Experience Associate

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Meerut, Uttar Pradesh
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Service

Join our team as a Customer Experience Associate to enhance customer satisfaction and support our service operations.

Apply now

About the role

As a Customer Experience Associate, you will serve as the first point of contact for customers, addressing inquiries and resolving issues efficiently. Your primary responsibility will be to understand customer needs and deliver effective solutions that enhance their overall experience.

This role is perfect for individuals who are passionate about customer service and thrive in a collaborative team environment. You will also assist in managing customer feedback and collaborate with the management team to implement service improvements.

This part-time position offers flexibility for those looking to balance work with other commitments, while also providing an opportunity to develop a rewarding career in customer service.

What you'll do

  • Handle customer inquiries and provide solutions
  • Assist in managing customer feedback
  • Collaborate with teams to improve customer service

What you'll need

  • High school diploma or equivalent
  • Strong interpersonal skills
  • Ability to work in a fast-paced environment

Skills

Excellent verbal and written communication skills Customer-oriented attitude Basic computer proficiency

Good to have

Familiarity with CRM software Multilingual skills

Benefits

  • Flexible working hours
  • Opportunity for career growth
  • Team-building activities and events

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this part-time role?
Working hours are flexible and will be discussed during the interview.
Is experience required for this position?
No prior experience is necessary; we welcome freshers who are eager to learn.
What skills are important for a Customer Experience Associate?
Strong communication skills and a passion for customer service are essential.

Listing last updated

Customer Experience Associate

₹15,000–25,000 a month

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