Customer Experience Associate

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Patna, Bihar
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Service

Our client is looking for a Customer Experience Associate to enhance customer interactions and ensure high satisfaction.

Apply now

About the role

In this role, you will be the first point of contact for customers, addressing their inquiries and providing support. Your goal is to enhance the customer experience by understanding their needs and resolving issues promptly. This position is perfect for individuals who are passionate about customer service and enjoy interacting with people. Our client offers a supportive work environment where you can develop your skills and contribute to building lasting customer relationships.

What you'll do

  • Handle customer inquiries
  • Provide product information
  • Resolve customer issues
  • Maintain customer records

What you'll need

  • High school diploma
  • Strong communication skills
  • Basic computer skills

Skills

Communication Problem-solving Customer service orientation

Good to have

Experience with CRM systems

Benefits

  • Flexible hours
  • Work from home
  • Training provided

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

Apply now

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Questions about this job

What qualifications do I need to apply?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Is this a fully remote position?
Yes, this position is entirely remote.
What will my responsibilities include?
You will assist customers with their inquiries, provide product information, and ensure customer satisfaction.
Are there opportunities for advancement?
Yes, our client promotes from within and offers chances for career growth.

Listing last updated

Customer Experience Associate

₹15,000–25,000 a month

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