Customer Experience Specialist

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Chennai, Tamil Nadu
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Service

Join us as a Customer Experience Specialist to enhance customer satisfaction and loyalty.

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About the role

As a Customer Experience Specialist, you will play a crucial role in shaping customer interactions and ensuring satisfaction. Your responsibilities will include actively engaging with customers to understand their needs and concerns, and providing effective solutions that enhance their overall journey. This part-time position is ideal for individuals who are passionate about delivering outstanding customer service and making a meaningful impact.

You will be part of a supportive team that prioritizes exceptional service and fosters long-term relationships with our clients. The hiring company values your contribution to creating a positive customer experience and offers opportunities for professional growth within the organization.

What you'll do

  • Engage with customers to understand their needs
  • Provide solutions to enhance customer satisfaction
  • Support the implementation of customer service initiatives

What you'll need

  • 1-3 years of experience in customer service
  • Strong communication skills
  • Ability to work in a team environment

Skills

Excellent communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Experience in a service industry Familiarity with CRM software

Benefits

  • Flexible part-time hours
  • Supportive team culture
  • Opportunities for career growth

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

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Questions about this job

What is the working schedule for this part-time role?
The working schedule will be flexible, with shifts available during business hours.
What qualifications are required?
Candidates should have 1-3 years of experience in customer service or a related field.
Will training be provided?
Yes, comprehensive training will be provided to help you succeed in this role.
What is the expected salary?
The salary range is INR 20,000 to INR 35,000 per month.
How can I apply?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Experience Specialist

₹20,000–35,000 a month

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