About the role
As a Customer Support Associate, you will serve as the first point of contact for customers, assisting with inquiries and resolving issues effectively. Your daily responsibilities will involve responding to customer queries through phone, email, or chat while ensuring a high level of customer satisfaction.
This role is perfect for individuals who excel in fast-paced environments and are dedicated to providing exceptional service. You will collaborate with a supportive team to address customer needs and contribute to ongoing service enhancements.
What you'll do
- Respond to customer inquiries promptly.
- Assist in troubleshooting and resolving issues.
- Maintain customer records and documentation.
- Collaborate with team members to enhance service quality.
What you'll need
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Ability to work in a team-oriented environment.
Skills
Excellent communication skills.
Problem-solving abilities.
Basic computer skills.
Good to have
Experience with CRM systems.
Multilingual abilities.
Benefits
- Competitive salary with performance incentives.
- Health insurance and other employee benefits.
- Opportunities for career growth and development.
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
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Questions about this job
What are the primary responsibilities of this role?
You will manage customer inquiries, troubleshoot issues, and ensure a high level of satisfaction.
What experience do I need to apply?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Is this role onsite or remote?
This is an onsite role based in Bhubaneshwar.
Listing last updated