Customer Support Associate

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kochi, Kerala
Work mode
Remote
Job type
Part time
Experience
0–1 yr
Category
Service

Join our client as a part-time Customer Support Associate and provide excellent service to clients remotely.

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About the role

As a Customer Support Associate, you will play a crucial role in assisting customers by addressing inquiries, resolving issues, and providing accurate product information. This entry-level position is ideal for individuals eager to start a career in the service industry and enhance their communication skills.

You will be part of a collaborative team that prioritizes customer satisfaction and values teamwork. The flexibility of remote work enables you to effectively manage your personal time while gaining essential experience in customer support. Join us to develop your skills and contribute to a positive customer experience.

What you'll do

  • Respond to customer inquiries via phone and email
  • Resolve customer issues efficiently
  • Provide information about products and services
  • Document interactions and feedback in the system

What you'll need

  • High school diploma or equivalent
  • Basic computer skills
  • Strong verbal and written communication skills

Skills

Effective communication Problem-solving skills Time management

Good to have

Experience in a customer service role Knowledge of customer support software

Benefits

  • Flexible working hours
  • Work from home
  • Skill development opportunities

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this part-time role?
The working hours are flexible, and you can choose shifts that work best for you.
What skills do I need to apply?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Is training provided for new employees?
Yes, comprehensive training will be offered once you are hired.

Listing last updated

Customer Support Associate

₹15,000–25,000 a month

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