Customer Support Executive

JobsForce India · recruiting for a confidential client

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Pay
₹25,000–40,000 a month
Location
Agra, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive, providing exceptional service to clients. This full-time role is based in Agra's Civil Lines area.

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About the role

In this role, you will be the first point of contact for customers, assisting with inquiries and resolving issues efficiently. You will work within a dynamic team, ensuring that every customer experience is positive and memorable. The position suits individuals with strong communication skills and a passion for customer service. You will also have the opportunity to work closely with other departments to enhance service offerings.

Our team values collaboration and innovation, and you will receive ongoing training to enhance your skills. This is a fantastic opportunity for those looking to grow in the customer service field while contributing to a supportive workplace culture.

What you'll do

  • Assist customers with inquiries and issues.
  • Provide product information and support.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service quality.

What you'll need

  • 1+ years of experience in customer support.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment.

Skills

Excellent communication skills. Problem-solving abilities. Customer-focused approach.

Good to have

Experience with CRM software. Multilingual abilities.

Benefits

  • Competitive salary package.
  • Health and wellness programs.
  • Professional development opportunities.

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

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Questions about this job

What are the key responsibilities of this role?
You will be responsible for responding to customer inquiries, providing product information, and resolving complaints in a timely manner.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Is this position remote or onsite?
This is an onsite position based in Agra's Civil Lines area.
What is the salary range for this role?
The salary for this position ranges from INR 25,000 to INR 40,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹25,000–40,000 a month

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