About the role
As a Customer Support Executive, you will be the first point of contact for customer inquiries and issues. You will assist customers via phone, email, and chat, resolving their queries effectively while ensuring a pleasant experience. This role suits individuals who are excellent communicators and enjoy helping others. Your contribution will directly impact customer loyalty and satisfaction, playing a crucial role in our client’s mission to provide exceptional service.
What you'll do
- Respond to customer inquiries via multiple channels
- Resolve product or service issues
- Maintain customer records in the database
- Provide feedback on customer issues
What you'll need
- Bachelor's degree in any field
- Excellent communication skills
- Proficiency in computer usage
Skills
Strong verbal communication
Problem-solving skills
Customer-focused mindset
Good to have
Familiarity with CRM software
Multilingual capabilities
Benefits
- Health insurance benefits
- Paid vacation and sick leave
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Customer Support Executive?
You will handle customer inquiries, troubleshoot issues, and provide information about products and services.
What is the work environment like?
The role is onsite, located in Bhawanipatna, ensuring direct interaction with customers.
Is experience required?
Yes, a minimum of 1 year of experience in customer service is preferred.
What is the salary range for this position?
The salary range is between INR 25,000 to INR 40,000 monthly.
Listing last updated