Customer Support Executive – Mid-Level
Bhilai Tech Solutions
Join Bhilai Tech Solutions as a Customer Support Executive and be a crucial part of our customer service team in Bhilai. This mid-level position offers a dynamic work environment where you will assist customers with their inquiries, ensuring a seamless experience. You will be responsible for resolving issues, liaising with internal teams, and providing feedback to improve our services. If you have experience in customer support and a passion for helping others, we want to hear from you!
At a glance
- Role
- Customer Support Executive – Mid-Level
- Company
- Bhilai Tech Solutions
- Location
- Bhilai, Chhattisgarh
- Type
- Full-time
- Experience
- Mid-level
- Salary
- ₹35,000 – ₹55,000 / month
- Openings
- 3
- Apply by
- August 26, 2026
Responsibilities
- Assist customers with inquiries and resolve issues promptly.
- Provide feedback to improve customer service processes.
- Maintain accurate records of customer interactions.
- Collaborate with internal teams to enhance service quality.
Requirements
- Bachelor's degree in any field preferred.
- Minimum 2 years of customer support experience.
- Proficiency in English and Hindi is essential.
- Strong problem-solving and communication skills.
Benefits
- Competitive salary with performance bonuses.
- Health insurance and wellness programs.
- Opportunities for professional development.
Skills
- Communication
- Problem-Solving
- Customer Relationship Management
- Technical Support
- Time Management
- Education
- Bachelor's degree
- Job function
- Support
Frequently asked questions
What qualifications do I need for this role?
You need a bachelor's degree and at least 2 years of customer support experience.
Is this position full-time?
Yes, this is a full-time position based at our Bhilai office.