About the role
We are looking for a part-time Customer Support Representative to join our client’s team in Agra. In this remote role, you will be responsible for providing outstanding customer service and assisting clients with their inquiries, ensuring their needs are met efficiently.
The ideal candidate will possess excellent communication skills and a strong ability to problem-solve. You will manage customer interactions through various channels, including phone, email, and chat, while maintaining a positive and professional demeanor.
This position offers flexible working hours, allowing you to balance your personal and professional commitments. Join our client and be part of a supportive environment where your contributions will make a real difference in customer satisfaction.
What you'll do
- Respond to customer inquiries via phone, email, or chat
- Troubleshoot and resolve customer issues
- Provide information about products and services
- Maintain customer satisfaction through effective communication
What you'll need
- High school diploma or equivalent
- Experience in customer support or service
- Strong interpersonal skills
Skills
Good to have
Benefits
- Work from home flexibility
- Competitive hourly rate
- Training and development opportunities
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