About the role
In this role, you will assist clients with their IT-related problems, ensuring prompt resolution and customer satisfaction. You’ll troubleshoot hardware and software issues, provide user training, and maintain system documentation. This position suits tech-savvy individuals who thrive in a remote work environment and have a strong problem-solving mindset. Join us and play a key role in enhancing client IT experiences.
What you'll do
- Provide remote technical support
- Troubleshoot hardware and software issues
- Maintain documentation of IT processes
- Train users on IT tools
What you'll need
- Bachelor's degree in Computer Science
- 2-5 years of IT support experience
- Strong troubleshooting skills
Skills
Technical support skills
Problem-solving ability
Strong communication
Good to have
Knowledge of networking
Experience with CRM tools
Benefits
- Flexible working hours
- Remote work allowance
- Professional development opportunities
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
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Questions about this job
What does the role of IT Support Specialist entail?
You will provide remote technical assistance, troubleshoot issues, and train users.
What qualifications are required?
A degree in Computer Science and 2-5 years of relevant experience are preferred.
Is this position fully remote?
Yes, this is a remote role allowing flexibility in your work environment.
How can I apply for this job?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Listing last updated