Mid-Level Customer Success Associate
Vastra Solutions
We are looking for a Mid-Level Customer Success Associate to join our team in Cuttack. In this role, you will be responsible for ensuring customer satisfaction and retention by providing exceptional support and solutions. You will collaborate with cross-functional teams to enhance the customer experience and develop strong relationships with clients throughout Odisha.
As a vital member of our customer success team, you will address customer inquiries, provide product training, and resolve issues efficiently. This position requires strong communication and problem-solving skills to drive customer engagement and success. If you are passionate about helping customers and thrive in a dynamic environment, we invite you to apply and make a meaningful impact in Cuttack.
At a glance
- Role
- Mid-Level Customer Success Associate
- Company
- Vastra Solutions
- Location
- Cuttack, Odisha
- Type
- Full-time
- Experience
- Mid-level
- Salary
- ₹35,000 – ₹50,000 / month
- Openings
- 3
- Apply by
- August 15, 2026
Responsibilities
- Ensure customer satisfaction and retention
- Address customer inquiries and issues
- Provide product training and support
- Collaborate with teams to enhance customer experience
Requirements
- Bachelor's degree in Business or related field
- 2-4 years of experience in customer support or success
- Strong communication and interpersonal skills
Benefits
- Competitive salary and performance bonuses
- Health insurance coverage
- Opportunities for professional development
Skills
- Customer Support
- Communication
- Problem Solving
- Relationship Management
- Technical Knowledge
- Education
- Bachelor's degree
- Job function
- Support