Mid-Level Customer Support Coordinator
TechSolutions India
Join our dynamic team as a Mid-Level Customer Support Coordinator in Thrissur, where you will play a pivotal role in enhancing customer satisfaction. Your expertise will help us provide exceptional service and support to our clients. In this hybrid position, you’ll work closely with both our support team and clients to resolve issues effectively.
As a key member of our support department, you will be responsible for managing customer inquiries, troubleshooting problems, and ensuring timely resolution of issues. You will also collaborate with other departments to streamline processes and improve service delivery. Thrissur is an exciting city with a growing tech scene, and this role offers you the chance to make a significant impact.
We are looking for proactive individuals who can thrive in a fast-paced environment. If you are passionate about customer service and want to grow your career in Thrissur, apply now!
At a glance
- Role
- Mid-Level Customer Support Coordinator
- Company
- TechSolutions India
- Location
- Thrissur, Kerala (Hybrid)
- Type
- Full-time
- Experience
- Mid-level
- Salary
- ₹35,000 – ₹50,000 / month
- Openings
- 3
- Apply by
- August 26, 2026
Responsibilities
- Manage customer inquiries and provide timely resolutions
- Collaborate with cross-functional teams to improve processes
- Document customer interactions in the support system
- Assist in training junior support staff
Requirements
- Bachelor's degree in any field
- 2-4 years of experience in customer support
- Strong communication and interpersonal skills
Benefits
- Competitive salary package
- Flexible working hours
- Opportunity for professional growth
Skills
- customer service
- problem-solving
- communication
- team collaboration
- time management
- Education
- Bachelor's degree
- Job function
- Support