Mid-Level Technical Support Engineer

Innovative Tech Solutions

Hubli, Karnataka
Remote
Full-time
₹30,000 – ₹60,000 / month

Join our Hubli team as a Mid-Level Technical Support Engineer and be at the forefront of providing exceptional customer support to our clients. This remote role offers the opportunity to troubleshoot technical issues, ensure customer satisfaction, and enhance product performance. As part of Innovative Tech Solutions, based in Hubli, you will work collaboratively with cross-functional teams to resolve complex challenges efficiently.

Your responsibilities will include diagnosing and resolving technical issues, providing product training to clients, and collaborating with the development team for product enhancements. You will play a key role in maintaining high standards of technical support, contributing to our mission of delivering outstanding service in Hubli and beyond.

Ideal candidates should possess a Bachelor’s degree in Computer Science or a related field, along with 3-5 years of technical support experience. Proficiency in troubleshooting software and hardware issues, excellent communication skills, and a customer-focused mindset are essential to succeed in this role.

At a glance

Role: Mid-Level Technical Support Engineer
Company: Innovative Tech Solutions
Location: Hubli, Karnataka (Remote)
Type: Full-time
Experience: Mid-level
Salary: ₹30,000 – ₹60,000 / month
Openings: 3
Apply by: August 22, 2026

Responsibilities

Diagnose and resolve technical issues for clients.
Provide training on product features and functionalities.
Collaborate with development teams for enhancements.
Maintain documentation of issues and solutions.

Requirements

Bachelor’s degree in Computer Science or related field.
3-5 years of experience in technical support.
Strong troubleshooting skills in software and hardware.

Benefits

Flexible working hours
Health insurance
Professional development opportunities

Skills

Technical troubleshooting
Customer support
Software knowledge
Communication skills
Problem-solving
Team collaboration

Education: Bachelor's degree
Job function: Support

Frequently asked questions

What qualifications are needed for this position?

Candidates should have a Bachelor's degree in Computer Science or a related field, along with 3-5 years of relevant experience.

Is this position remote?

Yes, this role is fully remote, allowing you to work from anywhere while contributing to our Hubli-based team.

What is the salary range for this role?

The salary for the Mid-Level Technical Support Engineer role ranges from INR 30,000 to INR 60,000 per month.

Support Mid-level

About the company