Phone Banking Officer — Bandhan Bank, Ahmedabad
Bandhan Bank
Posted today
Bandhan Bank is hiring a Phone Banking Officer for its Ahmedabad location. In this role you will assist customers over phone and digital channels with queries and service requests.
This is a full-time, on-site position based in Ahmedabad, Gujarat. Bandhan Bank offers a competitive salary, performance incentives and a clear career path in contact centre. If you are looking to build a career with a leading private-sector bank, we would like to hear from you.
Apply online with your updated resume. Shortlisted candidates will be contacted for an interview at the Ahmedabad branch.
At a glance
- Role
- Phone Banking Officer — Bandhan Bank, Ahmedabad
- Company
- Bandhan Bank
- Location
- Ahmedabad, Gujarat
- Type
- Full-time
- Experience
- Fresher
- Salary
- ₹2,50,000 – ₹3,80,000 / year
- Openings
- 5
- Apply by
- September 12, 2026
Responsibilities
- Drive Bandhan Bank business and customer acquisition across the Ahmedabad market
- Handle inbound customer calls and service requests
- Resolve queries on accounts, cards and digital banking
- Cross-sell relevant products on calls
- Maintain quality and CSAT scores
Requirements
- 0-2 years in voice / contact-centre process
- Graduate in any discipline
- Clear communication in English and Hindi
- Comfortable with rotational shifts
- Familiarity with the Ahmedabad (Gujarat) market is an advantage
Benefits
- Shift allowance
- Provident Fund
- Medical insurance
- Incentives
- Annual performance bonus
Skills
- Problem Solving
- Customer Service
- Voice Process
- CRM
- Communication
- Education
- Bachelor's degree
- Job function
- Contact Centre
Frequently asked questions
What is the salary for the Phone Banking Officer — Bandhan Bank, Ahmedabad role?
The Phone Banking Officer — Bandhan Bank, Ahmedabad role at Bandhan Bank pays ₹2,50,000 – ₹3,80,000 / year.
Where is the Phone Banking Officer — Bandhan Bank, Ahmedabad job located?
This role is based in Ahmedabad, Gujarat.
How much experience is required?
This role suits candidates with Fresher experience.
What are the education requirements?
The minimum education for this role is Bachelor's degree.
How do I apply for the Phone Banking Officer — Bandhan Bank, Ahmedabad role?
Use the “Apply Now” button on this page to submit your application directly.
What is the last date to apply?
Applications close on September 12, 2026.