BrowserStack is hiring a Technical Support Engineer to help developers and QA teams worldwide get the most from our testing platform.
Key Responsibilities
- Troubleshoot technical issues for global customers
- Debug API, automation and browser problems
- Document solutions and write help content
- Work with engineering on escalations
Requirements
- 1-3 years in technical support
- Understanding of web technologies and APIs
- Familiarity with test automation a plus
- Excellent written English
What We Offer
- ESOPs / stock options
- Comprehensive health insurance
- Flexible work hours
- Latest MacBook & gear
- Unlimited / generous leave policy
- Wellness & gym reimbursement
At a glance
- Role
- Technical Support Engineer
- Company
- BrowserStack
- Location
- Mumbai (Hybrid)
- Type
- Full-time
- Experience
- 1-3 years
- Salary
- ₹6,00,000 – ₹10,00,000 / year
- Openings
- 3
- Apply by
- August 1, 2026
Responsibilities
- Troubleshoot technical issues for global customers
- Debug API, automation and browser problems
- Document solutions and write help content
- Work with engineering on escalations
Requirements
- 1-3 years in technical support
- Understanding of web technologies and APIs
- Familiarity with test automation a plus
- Excellent written English
Benefits
- ESOPs / stock options
- Comprehensive health insurance
- Flexible work hours
- Latest MacBook & gear
- Unlimited / generous leave policy
- Wellness & gym reimbursement
Skills
- Troubleshooting
- APIs
- SQL
- Communication
- Selenium
- Networking
- Education
- Bachelor's degree
- Job function
- Technical Support