Customer Success Specialist – Hybrid
Tech Solutions India
We are seeking a Customer Success Specialist to join our team in Kozhikode. This mid-level role offers an exciting opportunity to enhance customer satisfaction by providing efficient support and resolving client inquiries. In this hybrid position, you will be pivotal in ensuring clients receive the guidance they need to maximize the value of our products and services. Based in Kozhikode, you will also collaborate with cross-functional teams to improve customer experience. If you are passionate about helping customers and are equipped with problem-solving skills, we encourage you to apply!
At a glance
- Role
- Customer Success Specialist – Hybrid
- Company
- Tech Solutions India
- Location
- Kozhikode, Kerala (Hybrid)
- Type
- Full-time
- Experience
- Mid-level
- Salary
- ₹35,000 – ₹55,000 / month
- Openings
- 2
- Apply by
- August 26, 2026
Responsibilities
- Provide timely support and resolution to customer queries
- Assist in onboarding new clients and ensuring their success
- Gather customer feedback to improve services
- Collaborate with internal teams to enhance product offerings
Requirements
- Bachelor's degree in Business or related field
- 3+ years of experience in customer support or success
- Strong communication and interpersonal skills
Benefits
- Competitive salary and performance bonuses
- Health insurance and wellness programs
- Flexible working hours and hybrid model
Skills
- Customer Relationship Management
- Problem Solving
- Communication Skills
- Technical Support
- Data Analysis
- Education
- Bachelor's degree
- Job function
- Support
Frequently asked questions
What is the salary range for this role?
The salary for the Customer Success Specialist role ranges from 35000 to 55000 INR per month.
What qualifications do I need to apply?
Candidates should have a Bachelor's degree and a minimum of 3 years of experience in customer support or success.