About the role
As a Customer Experience Associate, you will serve as the first point of contact for customers, efficiently addressing inquiries and resolving issues. Collaborating closely with the support team, your efforts will directly contribute to enhancing customer satisfaction and retention.
This role is ideal for individuals who thrive in dynamic environments and are passionate about delivering exceptional service. You will work in a supportive atmosphere that encourages skill development and career advancement.
If you possess strong problem-solving abilities and enjoy engaging with people, this position is an excellent fit for you.
What you'll do
- Address customer inquiries
- Resolve customer issues
- Enhance customer satisfaction
What you'll need
- Bachelor's degree
- 1-3 years of customer service experience
- Strong communication skills
Skills
Excellent communication
Problem-solving skills
Customer-oriented mindset
Good to have
Familiarity with CRM tools
Sales experience
Benefits
- Health insurance
- Performance bonuses
- Career development opportunities
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
Customer Experience Associate jobs in other cities
Questions about this job
What are the primary responsibilities of this role?
You will handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction.
What qualifications do I need?
A degree in any field along with 1-3 years of customer service experience is preferred.
Is this a remote or onsite position?
This is an onsite position located in the Bhubaneswar Railway Station Area.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 40,000 per month.
Listing last updated