Customer Experience Associate

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Bhubaneswar, Odisha
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Retail

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our team as a Customer Experience Associate, where you'll enhance customer satisfaction and build lasting relationships.

Apply now

About the role

As a Customer Experience Associate, you will be the first point of contact for customers, assisting them with inquiries and ensuring a smooth shopping experience. This role is ideal for those passionate about customer service and who thrive in a fast-paced retail environment.

Your responsibilities will include helping customers with product selections, resolving complaints, and maintaining an organized store environment. You will collaborate with your team to implement strategies that enhance customer satisfaction and contribute to a positive shopping experience.

This position offers a dynamic work environment that encourages professional growth and provides numerous opportunities for development. Join us in delivering exceptional service and building lasting relationships with our customers.

What you'll do

  • Assist customers with inquiries and product selections
  • Resolve customer complaints and issues
  • Maintain store cleanliness and organization
  • Collaborate with team members to improve service

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer-oriented mindset

Skills

Excellent interpersonal skills Ability to work in a team Problem-solving abilities

Good to have

Experience in retail or sales Basic computer skills

Benefits

  • Competitive salary
  • Employee discounts
  • Opportunities for career advancement

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

Apply now

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Questions about this job

What are the key responsibilities of a Customer Experience Associate?
Key responsibilities include assisting customers, resolving issues, and ensuring a positive shopping environment.
Is prior experience required for this role?
No, this is an entry-level position suitable for freshers.
What are the working hours for this position?
The role requires full-time hours, typically including weekends.

Listing last updated

Customer Experience Associate

₹25,000–40,000 a month

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