Customer Experience Associate

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Indore, Madhya Pradesh
Work mode
Remote
Job type
Contract
Experience
Up to 2 yrs
Category
Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Seeking a Customer Experience Associate to enhance client satisfaction in a service-oriented role. Work remotely from Indore.

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About the role

As a Customer Experience Associate, you will play a crucial role in ensuring our clients have a positive experience. Your responsibilities include responding to customer inquiries, resolving issues, and providing detailed information about our services. This entry-level position is ideal for individuals who are passionate about customer service and eager to grow their skills.

You will receive comprehensive training and ongoing support from a dedicated team, equipping you with the tools needed to excel in this role. If you enjoy helping others and seek a flexible work arrangement, this opportunity is perfect for you.

What you'll do

  • Respond to customer inquiries
  • Resolve customer issues
  • Provide information about services
  • Maintain customer records

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Basic computer proficiency

Skills

Customer service orientation Problem-solving skills Effective communication

Good to have

Familiarity with customer support software Multilingual abilities

Benefits

  • Remote work flexibility
  • Training and development
  • Friendly team environment

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

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Questions about this job

What does the role of a Customer Experience Associate entail?
You will respond to customer inquiries and resolve issues to ensure a positive experience.
Is prior experience required?
No, this is an entry-level position suitable for freshers.
What is the work mode for this job?
This is a remote position.
What is the salary range?
The salary ranges from INR 25,000 to INR 40,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Experience Associate

₹25,000–40,000 a month

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