About the role
As a Customer Service Executive, your primary responsibility will be to assist customers with inquiries and resolve issues efficiently. You will handle incoming calls and emails, provide information about products and services, and ensure customer satisfaction. This role is perfect for freshers or individuals looking for part-time work in a supportive environment.
The hiring company values a customer-centric approach and is committed to providing excellent service. You will receive training to equip you with the necessary skills to succeed in this role.
What you'll do
- Handle customer inquiries via phone and email.
- Provide product and service information.
- Resolve customer complaints in a timely manner.
- Maintain accurate records of customer interactions.
What you'll need
- High school diploma or equivalent.
- Strong communication skills.
- Ability to work in a team environment.
Skills
Good to have
Benefits
- Flexible working hours.
- Opportunities for skill development.
- Friendly work environment.
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