About the role
In this role, you will engage with customers to address inquiries and resolve issues. A passion for helping others and excellent communication skills will make you a great fit. Our client offers a supportive environment where you can enhance your customer service skills while working flexible hours. You'll work closely with a team committed to delivering outstanding service and ensuring customer satisfaction.
What you'll do
- Assist customers via phone, email, and chat
- Resolve customer complaints and issues
- Provide product information and guidance
- Document customer interactions
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Basic computer knowledge
Skills
Excellent verbal and written communication
Problem-solving abilities
Customer-oriented mindset
Good to have
Experience with CRM systems
Familiarity with customer service best practices
Benefits
- Flexible working hours
- Training and development opportunities
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will assist customers with their inquiries, provide product information, and resolve complaints.
Is experience required for this position?
No, we welcome freshers and provide training.
What are the working hours?
This is a part-time position, with flexible hours.
Listing last updated