Customer Service Executive

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Surat, Gujarat
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Customer Service Executive to provide exceptional service to customers and resolve queries efficiently.

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About the role

As a Customer Service Executive, you will engage with customers through phone, email, and in-person interactions to address inquiries and resolve issues promptly. Your primary goal will be to ensure customer satisfaction by providing exceptional service and support.

The ideal candidate will possess strong communication skills and a commitment to a customer-centric approach. This role is perfect for those looking to build a career in customer service, as it emphasizes developing strong relationships with clients and enhancing their overall experience.

What you'll do

  • Assist customers with inquiries
  • Resolve customer issues
  • Provide product information
  • Maintain customer records

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service orientation

Skills

Communication Problem-solving Customer focus

Good to have

Basic computer skills Multilingual abilities

Benefits

  • Health insurance
  • Performance bonuses
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this job?
You will handle customer inquiries, provide information, and resolve issues.
Do I need prior experience for this role?
No prior experience is needed, but strong communication skills are essential.
What is the work schedule like?
This is a full-time onsite position with standard working hours.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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