Customer Service Executive

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹18,000–30,000 a month
Location
Amritsar, Punjab
Work mode
On-site
Job type
Temporary
Experience
Up to 2 yrs
Category
Service

In hand: about ₹16,100–26,900 a month after PF and income tax (estimate). How it's worked out

We are looking for a Customer Service Executive to provide excellent service and address customer inquiries.

Apply now

About the role

Join our client as a Customer Service Executive in Amritsar, where you will play a vital role in delivering exceptional service to customers. Your primary responsibility will be to assist customers with their inquiries, ensuring that their needs are met efficiently and effectively.

As a key member of the team, you will handle various customer requests, resolve issues, and provide product information. Your strong communication skills will help foster positive relationships with customers, contributing to overall satisfaction and loyalty.

The ideal candidate will possess a friendly demeanor, patience, and the ability to work in a fast-paced environment. If you are passionate about helping others and enjoy problem-solving, this role may be the perfect fit for you.

What you'll do

  • Handle customer inquiries and provide solutions.
  • Maintain customer satisfaction through effective communication.
  • Assist in processing orders and returns.
  • Document customer interactions and feedback.

What you'll need

  • High school diploma or equivalent.
  • Strong verbal communication skills.
  • Customer-oriented attitude.

Skills

Good communication and listening skills. Ability to work in a team environment. Problem-solving skills.

Good to have

Experience in customer service roles. Familiarity with CRM software.

Benefits

  • Competitive salary.
  • On-the-job training.
  • Opportunity for career advancement.

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities?
You will assist customers with inquiries and resolve issues.
Is prior experience required?
No prior experience is necessary; freshers are welcome.
What is the work mode for this role?
This position is onsite in the Golden Temple Area.
What qualifications do I need?
A high school diploma is typically required.

Listing last updated

Customer Service Executive

₹18,000–30,000 a month

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