Customer Service Executive

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kalyan-Dombivli, Maharashtra
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Service

Our client seeks a Customer Service Executive to enhance customer satisfaction through effective communication. Ideal for individuals with prior experience in service roles.

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About the role

As a Customer Service Executive, you will be responsible for managing customer inquiries and complaints, ensuring that a high standard of service is upheld in every interaction. Strong communication skills are essential to effectively address customer needs and provide timely solutions.

This part-time position is ideal for candidates with a background in customer service who wish to balance work with other commitments. You will be part of a supportive team environment that fosters personal growth and skill development, allowing you to enhance your professional capabilities.

What you'll do

  • Respond to customer inquiries via phone and email
  • Resolve complaints and provide solutions
  • Maintain customer records
  • Collaborate with team members to improve service

What you'll need

  • High school diploma or equivalent
  • Previous customer service experience
  • Excellent verbal and written communication skills

Skills

Communication Problem-solving Customer-oriented

Good to have

Familiarity with CRM systems Multilingual abilities

Benefits

  • Flexible hours
  • Performance bonuses
  • Employee discounts

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

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Questions about this job

What are the working hours for this part-time position?
The working hours are flexible, usually between 20-30 hours per week.
Do I need experience in customer service?
Yes, a minimum of 1 year of experience is preferred.
What are the primary duties of a Customer Service Executive?
You will respond to customer inquiries, resolve complaints, and provide product information.

Listing last updated

Customer Service Executive

₹15,000–25,000 a month

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