About the role
As a Customer Service Executive, you will serve as the primary point of contact for clients, addressing inquiries and resolving issues to ensure customer satisfaction. This role is ideal for fresh graduates or individuals eager to begin their career in customer service.
You will collaborate with team members to troubleshoot problems and escalate issues when necessary. Strong communication skills and a friendly demeanor are essential for success in this position. Our client values excellent customer interactions and is dedicated to fostering a supportive team environment.
What you'll do
- Respond to customer inquiries and requests
- Resolve customer issues effectively
- Assist in order processing and tracking
- Maintain customer records and documentation
What you'll need
- High school diploma or equivalent
- Excellent verbal communication skills
- Proficiency in using computers
Skills
Good to have
Benefits
- Flexible part-time hours
- Training and development programs
- Friendly work environment
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