About the role
In the position of Customer Support Associate, you will be the first point of contact for customer inquiries and issues. Your role includes providing solutions, processing orders, and assisting customers with product-related questions. The ideal candidate is a friendly communicator who excels in problem-solving and enjoys helping people. Working in a hybrid model allows for flexibility in your work environment.
What you'll do
- Manage customer inquiries via phone, email, and chat
- Provide troubleshooting support and solutions
- Process orders and track shipments
- Maintain customer satisfaction through effective communication
What you'll need
- Bachelor's degree or equivalent experience
- 1-3 years of experience in customer support
- Excellent communication and interpersonal skills
Skills
Strong customer service orientation
Problem-solving and conflict resolution skills
Ability to work independently and as part of a team
Good to have
Familiarity with CRM software
Experience in retail or e-commerce
Benefits
- Flexible part-time hours
- Work-from-home options
- Opportunities for skill development
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
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Questions about this job
What are the primary duties of this position?
You will handle customer inquiries, provide support, and process orders.
What qualifications do I need for this role?
At least 1-3 years of experience in customer service or similar roles.
Is this role fully onsite?
This is a hybrid role with both onsite and remote work.
What is the salary for this position?
The salary range is INR 20,000 to 40,000 per month.
How do I apply for this role?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Listing last updated