About the role
As a Customer Support Representative in Dhanbad, you will play a crucial role in addressing customer inquiries and resolving issues across phone, email, and chat platforms. Your primary focus will be on delivering exceptional customer service, ensuring that each customer feels valued and supported.
This part-time position is ideal for individuals who thrive in a fast-paced environment and possess strong problem-solving skills. You will collaborate with a dynamic team that emphasizes effective communication and teamwork, all while striving to provide the best support for our client's customers.
What you'll do
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues and provide solutions
- Maintain customer satisfaction and support metrics
- Document customer interactions accurately
What you'll need
- High school diploma or equivalent
- 1-3 years of experience in customer support
- Strong communication skills
Skills
Problem-solving
Communication
Customer service
Good to have
Experience with CRM software
Multilingual abilities
Benefits
- Flexible working hours
- Dynamic team environment
- Skill development opportunities
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
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Questions about this job
What are my main responsibilities?
You will handle customer inquiries, troubleshoot issues, and provide solutions.
How many hours will I work per week?
This is a part-time position, requiring approximately 20-25 hours per week.
Is there room for growth in this role?
Yes, there are opportunities for advancement based on performance.
What is the salary range?
The salary for this position is between INR 15,000 and INR 25,000 per month.
Listing last updated