About the role
In this role, you will be the first point of contact for customers, addressing inquiries and resolving issues regarding products and services. This position is ideal for individuals seeking part-time work while developing customer service skills. You'll work remotely, providing support via phone and email, and will receive training to ensure you have the knowledge needed to assist customers effectively. The team is dedicated to fostering a positive work environment, emphasizing customer satisfaction.
What you'll do
- Respond to customer inquiries via phone and email.
- Provide accurate product information.
- Resolve customer complaints and issues.
- Maintain customer records and documentation.
What you'll need
- High school diploma or equivalent.
- Good verbal and written communication skills.
- Ability to work independently.
Skills
Excellent communication skills.
Basic computer proficiency.
Customer service orientation.
Good to have
Experience in retail or customer service.
Familiarity with CRM software.
Benefits
- Flexible working hours.
- Work from home opportunity.
- Training and development programs.
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
Customer Support Representative jobs in other cities
Questions about this job
What duties will I perform as a Customer Support Representative?
You will handle customer inquiries, provide product information, and resolve complaints.
Is this role fully remote?
Yes, this position allows you to work from home.
What are the requirements for this position?
No prior experience is required, but good communication skills are essential.
What is the pay structure for this role?
The salary ranges from INR 15,000 to INR 25,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Listing last updated