About the role
The IT Support Specialist plays a crucial role in maintaining the functionality of computer systems and providing technical assistance to users. This position involves troubleshooting hardware and software issues, guiding users through technical problems, and ensuring that all IT systems operate efficiently.
Ideal candidates will be tech-savvy and possess strong problem-solving skills, with a passion for assisting others. You will collaborate with a dedicated IT team that prioritizes knowledge sharing and teamwork, offering significant opportunities for professional growth within the IT industry.
What you'll do
- Troubleshoot hardware and software issues
- Provide technical support to users
- Maintain IT systems and ensure uptime
- Document support requests and resolutions
What you'll need
- Bachelor's degree in Computer Science or related field
- 1+ years of IT support experience
- Strong troubleshooting skills
Skills
Good to have
Benefits
- Comprehensive training and support
- Opportunity to work with a dynamic IT team
- Career advancement potential
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