About the role
As an IT Support Specialist, you will play a crucial role in troubleshooting hardware and software issues to deliver timely solutions. Your expertise will be essential in maintaining the IT infrastructure and providing support to users while implementing necessary system upgrades.
This position is ideal for proactive individuals who excel in problem-solving and enjoy working in a collaborative environment. You will closely collaborate with other IT professionals to enhance user experience and streamline operations, ensuring optimal functionality of IT systems.
What you'll do
- Provide technical assistance and support for incoming queries.
- Install, configure, and maintain hardware and software systems.
- Diagnose and resolve technical issues in a timely manner.
- Maintain documentation of technical issues and solutions.
What you'll need
- Bachelor's degree in Computer Science or a related field.
- 2-5 years of experience in IT support.
- Strong knowledge of computer systems and troubleshooting.
Skills
Excellent problem-solving skills.
Strong communication abilities.
Knowledge of ITIL framework.
Good to have
Familiarity with network security protocols.
Experience with remote support tools.
Benefits
- Competitive salary and performance bonuses.
- Healthcare benefits.
- Professional development opportunities.
Interested in this role?
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Questions about this job
What are the primary responsibilities of the IT Support Specialist?
You will troubleshoot technical issues, assist users, and maintain IT systems.
What qualifications are required for this position?
A degree in Computer Science or related field, along with relevant experience.
Is this a remote position?
No, this is an onsite position located in Sector 17, Chandigarh.
Listing last updated