Mid-Level Customer Support Specialist
TechBridge Solutions
Join TechBridge Solutions as a Mid-Level Customer Support Specialist and enhance your career from the comfort of your home. Based in Rourkela, this role provides a fantastic opportunity to engage with clients and resolve their queries effectively. You will be responsible for delivering exceptional support via multiple channels and ensuring customer satisfaction. In Rourkela, we pride ourselves on creating a positive remote work culture that emphasizes teamwork and professional growth.
At a glance
- Role
- Mid-Level Customer Support Specialist
- Company
- TechBridge Solutions
- Location
- Rourkela, Odisha (Remote)
- Type
- Full-time
- Experience
- Mid-level
- Salary
- ₹30,000 – ₹60,000 / month
- Openings
- 3
- Apply by
- August 24, 2026
Responsibilities
- Respond to customer inquiries via phone and email
- Resolve customer issues efficiently and effectively
- Maintain accurate records of customer interactions
- Provide product and service support information
- Collaborate with internal teams for better service
Requirements
- Bachelor's degree in any field
- 3+ years of experience in customer support
- Strong verbal and written communication skills
- Ability to work independently in a remote setting
Benefits
- Competitive salary package
- Opportunities for professional development
- Flexible work hours
- Health insurance benefits
Skills
- Customer Service
- Problem Solving
- Communication
- Time Management
- Technical Support
- Education
- Bachelor's degree
- Job function
- Support
Frequently asked questions
What qualifications do I need for this role?
You need a bachelor's degree and 3+ years of experience in customer support.
Is this position remote?
Yes, this is a full-time remote position, allowing you to work from anywhere.
What skills are important for this job?
Key skills include customer service, problem solving, communication, and time management.