Phone Banking Officer — RBL Bank, New Delhi
RBL Bank
Posted today
RBL Bank is hiring a Phone Banking Officer for its New Delhi location. In this role you will assist customers over phone and digital channels with queries and service requests.
This is a full-time, on-site position based in New Delhi, Delhi. RBL Bank offers a competitive salary, performance incentives and a clear career path in contact centre. If you are looking to build a career with a leading private-sector bank, we would like to hear from you.
Apply online with your updated resume. Shortlisted candidates will be contacted for an interview at the New Delhi branch.
At a glance
- Role
- Phone Banking Officer — RBL Bank, New Delhi
- Company
- RBL Bank
- Location
- New Delhi, Delhi
- Type
- Full-time
- Experience
- Fresher
- Salary
- ₹2,88,000 – ₹4,52,000 / year
- Openings
- 4
- Apply by
- September 11, 2026
Responsibilities
- Drive RBL Bank business and customer acquisition across the New Delhi market
- Handle inbound customer calls and service requests
- Resolve queries on accounts, cards and digital banking
- Cross-sell relevant products on calls
- Maintain quality and CSAT scores
Requirements
- 0-2 years in voice / contact-centre process
- Graduate in any discipline
- Clear communication in English and Hindi
- Comfortable with rotational shifts
- Familiarity with the New Delhi (Delhi) market is an advantage
Benefits
- Shift allowance
- Provident Fund
- Medical insurance
- Incentives
- Learning & certification support
Skills
- Communication
- Problem Solving
- Customer Service
- Voice Process
- CRM
- Education
- Bachelor's degree
- Job function
- Contact Centre
Frequently asked questions
What is the salary for the Phone Banking Officer — RBL Bank, New Delhi role?
The Phone Banking Officer — RBL Bank, New Delhi role at RBL Bank pays ₹2,88,000 – ₹4,52,000 / year.
Where is the Phone Banking Officer — RBL Bank, New Delhi job located?
This role is based in New Delhi, Delhi.
How much experience is required?
This role suits candidates with Fresher experience.
What are the education requirements?
The minimum education for this role is Bachelor's degree.
How do I apply for the Phone Banking Officer — RBL Bank, New Delhi role?
Use the “Apply Now” button on this page to submit your application directly.
What is the last date to apply?
Applications close on September 11, 2026.