Mid-Level Technical Support Executive
TechBridge Solutions
As a Mid-Level Technical Support Executive in Kakinada, you will play a vital role in assisting customers with their technical issues. This position offers a dynamic work environment where problem-solving skills are valued and rewarded. You will be responsible for troubleshooting hardware and software concerns, providing timely solutions to maintain customer satisfaction, and collaborating with the development team to enhance product features. Join us in Kakinada and make a difference in customer experiences!
At a glance
- Role
- Mid-Level Technical Support Executive
- Company
- TechBridge Solutions
- Location
- Kakinada, Andhra Pradesh
- Type
- Full-time
- Experience
- Mid-level
- Salary
- ₹30,000 – ₹55,000 / month
- Openings
- 5
- Apply by
- August 16, 2026
Responsibilities
- Troubleshoot customer technical issues
- Provide effective solutions in a timely manner
- Document support interactions
- Collaborate with development teams
- Train junior staff on technical queries
Requirements
- Bachelor's degree in IT or related field
- 2-4 years of experience in technical support
- Strong understanding of software and hardware
- Excellent communication skills
Benefits
- Competitive salary package
- Health insurance
- Career growth opportunities
- Work-life balance
Skills
- Technical troubleshooting
- Customer service
- Problem solving
- Communication skills
- Team collaboration
- Education
- Bachelor's degree
- Job function
- Support
Frequently asked questions
What is the work environment like?
The work environment at TechBridge Solutions is dynamic and collaborative, with a focus on problem-solving and customer satisfaction.
What qualifications do I need?
A Bachelor’s degree in IT or a related field along with 2-4 years of technical support experience is required.
Is training provided for new employees?
Yes, we provide comprehensive training to help new employees familiarize themselves with our products and support systems.