Customer Experience Associate

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Ludhiana, Punjab
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Service

Our client is seeking a passionate Customer Experience Associate to enhance customer satisfaction and support service excellence.

Apply now

About the role

As a Customer Experience Associate, you will serve as the initial point of contact for customers, efficiently addressing inquiries and resolving issues. Your responsibilities will include engaging with clients through multiple communication channels, ensuring they have a positive experience with our services.

This role is ideal for individuals who thrive in a fast-paced environment and are dedicated to delivering exceptional customer service. You will benefit from comprehensive training and mentorship designed to enhance your skills and expertise.

If you are passionate about helping others and seek growth within a supportive team, this opportunity is perfect for you.

What you'll do

  • Address customer inquiries and provide solutions.
  • Maintain customer satisfaction through effective communication.
  • Document customer interactions and feedback.

What you'll need

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Willingness to learn and adapt.

Skills

Excellent customer service skills. Ability to work in a team environment. Problem-solving capabilities.

Good to have

Familiarity with customer service software. Basic knowledge of product offerings.

Benefits

  • Flexible scheduling.
  • Opportunity for growth within the company.
  • Employee discounts on services.

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

Apply now

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Questions about this job

What will my daily responsibilities be?
You will handle customer inquiries, resolve issues, and ensure a positive customer experience.
Is prior experience required for this role?
No, this role is suitable for freshers or those with up to 2 years of experience.
What are the working hours for this part-time position?
Working hours will be discussed during the interview.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.

Listing last updated

Customer Experience Associate

₹15,000–25,000 a month

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