About the role
As a Customer Experience Associate, you will play a vital role in enhancing customer satisfaction through effective communication and problem-solving. In this part-time position, you will interact with customers to address their queries, manage feedback, and ensure their needs are met promptly.
This role is ideal for individuals with strong interpersonal skills who enjoy assisting others. You will work in a hybrid model, allowing you the flexibility to balance remote work and on-site responsibilities in Surat, contributing to a seamless customer experience.
What you'll do
- Respond to customer inquiries
- Manage feedback and ensure customer satisfaction
- Collaborate with the team to improve service
- Document customer interactions
What you'll need
- Bachelor's degree preferred
- 1-3 years of experience in customer service
- Strong communication skills
Skills
Excellent verbal and written communication
Strong problem-solving abilities
Customer-focused mindset
Good to have
Experience with customer service software
Knowledge of customer relationship management
Benefits
- Flexible work hours
- Performance incentives
- Opportunity for skill development
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
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Questions about this job
What will my daily tasks include?
You will handle customer queries, manage feedback, and work to enhance customer interactions.
Is this a remote position?
The role is hybrid, allowing you to work both from home and onsite.
What qualifications do I need?
A minimum of 1 year of experience in customer service is preferred.
What is the salary range for this role?
The monthly salary ranges from ₹18,000 to ₹35,000 based on experience.
How can I apply?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Listing last updated