Customer Support Executive

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Visakhapatnam, Andhra Pradesh
Work mode
Remote
Job type
Part time
Experience
1–3 yrs
Category
Education

Seeking a Customer Support Executive to assist students and parents in navigating our educational services remotely.

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About the role

As a Customer Support Executive, you will provide exceptional service to students and parents seeking guidance on educational programs. Your role involves handling inquiries via phone, email, and chat, ensuring that all questions are answered promptly and accurately.

This part-time position is ideal for individuals with strong communication skills and a passion for education. You will work within a supportive team, enhancing your customer service skills while making a positive impact on students' educational journeys.

Your ability to empathize and effectively resolve issues will be crucial in this role. If you’re looking to make a difference and thrive in a remote work setting, we encourage you to apply.

What you'll do

  • Respond to student inquiries
  • Provide information on educational programs
  • Resolve customer issues effectively

What you'll need

  • 1+ years in customer support
  • Strong communication skills
  • Interest in education

Skills

Communication Problem-solving Empathy

Good to have

Knowledge of educational systems Familiarity with CRM software

Benefits

  • Flexible working hours
  • Work from home
  • Continuous training opportunities

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this part-time role?
The position offers flexible working hours, typically 20-25 hours per week.
Is this role entirely remote?
Yes, this position is fully remote.
What qualifications do I need?
You should have at least 1 year of experience in customer support or a related field.
What is the salary range for this position?
The salary range is INR 20,000 to 35,000 monthly.

Listing last updated

Customer Support Executive

₹20,000–35,000 a month

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