About the role
As an IT Support Specialist, you will be responsible for troubleshooting hardware and software issues, assisting users with technical problems, and ensuring that IT services are running smoothly. You will need to possess strong problem-solving skills and be comfortable working in a fast-paced environment. This role is suitable for individuals who enjoy helping others with technology and want to work in a dynamic team that values efficiency and innovation.
What you'll do
- Provide technical support to users
- Troubleshoot hardware and software issues
- Assist with network connectivity problems
- Document support requests and resolutions
What you'll need
- Degree in Information Technology or related field
- Experience in IT support roles
- Strong analytical and troubleshooting skills
Skills
Technical troubleshooting
Customer service skills
Knowledge of IT systems
Good to have
Familiarity with helpdesk software
Certifications like CompTIA A+
Benefits
- Competitive salary
- Hands-on experience with the latest technologies
- Supportive team environment
Interested in this role?
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Questions about this job
What kind of issues will I be troubleshooting?
You will handle hardware/software issues, network connectivity problems, and user support requests.
Is this a remote role?
No, this position is onsite at Technopark, Thiruvananthapuram.
What qualifications are needed for this role?
A degree in IT or related field and prior experience in support roles are preferred.
Listing last updated