About the role
As a Customer Experience Associate, you will engage with customers to understand and meet their needs, promptly addressing inquiries and resolving issues. Your role will involve close collaboration with cross-functional teams to provide valuable feedback aimed at enhancing service quality.
This position is ideal for individuals looking to advance their careers in customer service within a dynamic environment. You will benefit from comprehensive training and ongoing support from the team, enabling you to develop your skills and achieve career growth.
What you'll do
- Engage with customers to address inquiries
- Troubleshoot and resolve customer complaints
- Provide feedback to improve services
- Document customer interactions accurately
What you'll need
- Bachelor's degree or equivalent
- Strong verbal and written communication skills
- Customer service experience preferred
Skills
Communication skills
Problem-solving skills
Time management
Good to have
Familiarity with CRM software
Experience in a customer-facing role
Benefits
- Health insurance coverage
- Paid time off
- Opportunities for professional development
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
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Questions about this job
What are the primary responsibilities of this role?
You will handle customer inquiries, resolve complaints, and provide product information.
What qualifications are required?
A bachelor's degree and strong communication skills are preferred.
Is this role remote or onsite?
This is an onsite position located in Connaught Place.
What is the salary range?
The salary ranges from INR 30,000 to INR 50,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Listing last updated