About the role
As an IT Support Specialist, you will deliver essential technical support to users by addressing hardware and software issues. Your role will involve diagnosing problems, guiding users through effective solutions, and efficiently managing IT requests.
This position is perfect for individuals who thrive on solving challenges and assisting others. You will collaborate with a dedicated IT team that values both teamwork and technical proficiency. Candidates should possess a solid background in IT support and demonstrate a commitment to customer service.
What you'll do
- Provide technical support and troubleshooting
- Manage IT requests and ensure timely resolution
- Document solutions and maintain IT records
What you'll need
- Bachelor's degree in IT or related field
- 3+ years of experience in IT support
- Strong understanding of computer systems
Skills
Technical troubleshooting
Customer service
Problem-solving
Good to have
Familiarity with ticketing systems
Knowledge of network protocols
Benefits
- Health insurance
- Opportunity for skill development
- Collaborative work culture
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
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Questions about this job
What types of issues will I be resolving?
You will handle a variety of hardware and software issues, including network connectivity.
Is this position suitable for fresh graduates?
No, we require 3+ years of relevant IT support experience.
What are the working hours like?
This is a full-time role with standard office hours.
How can I apply for this position?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Listing last updated