Customer Experience Associate

JobsForce India · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Hyderabad, Telangana
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our team as a Customer Experience Associate to enhance customer satisfaction and support services.

Apply now

About the role

As a Customer Experience Associate, you will serve as the primary point of contact for clients, guiding them through our services and ensuring their needs are effectively addressed. This role suits enthusiastic individuals who excel in fast-paced environments and are committed to delivering exceptional service.

In this position, you will collaborate closely with the support team to resolve inquiries and enhance customer interactions. If you have a passion for customer service and enjoy engaging with diverse individuals, we invite you to apply. Join our client’s team, where a collaborative environment fosters growth and outstanding customer experiences.

What you'll do

  • Engage with customers to understand their needs
  • Provide accurate information about services
  • Resolve customer complaints effectively
  • Collaborate with the support team to improve processes

What you'll need

  • High school diploma
  • Strong verbal and written communication skills
  • Ability to work in a team environment

Skills

Excellent communication skills Problem-solving mindset Time management

Good to have

Experience with CRM software Knowledge of customer service best practices

Benefits

  • Health insurance
  • Professional development opportunities
  • Performance bonuses

Interested in this role?

It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of this role?
You will assist customers with inquiries, provide information about our services, and resolve issues to enhance customer satisfaction.
What qualifications are needed for this position?
A high school diploma and strong communication skills are required; experience in customer service is a plus.
What is the work schedule like?
This is a full-time onsite role, typically requiring 40 hours per week.

Listing last updated

Customer Experience Associate

₹25,000–40,000 a month

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