About the role
As a Customer Experience Associate, you will be responsible for assisting customers with inquiries, resolving issues, and providing product information. Your role will involve daily interactions with customers, requiring strong communication skills and a passion for service. Ideal candidates will be proactive, empathetic, and eager to contribute to a positive customer experience. This part-time role offers the flexibility needed to maintain a work-life balance while fulfilling a vital customer service position.
What you'll do
- Assist customers with inquiries and product information
- Resolve customer issues and provide solutions
- Document interactions and feedback for service improvement
What you'll need
- 1-3 years of experience in customer service
- Strong verbal and written communication skills
- Ability to work well in a team
Skills
Strong problem-solving abilities
Excellent interpersonal skills
Ability to multitask
Good to have
Familiarity with customer service software
Experience in a fast-paced service environment
Benefits
- Flexible part-time hours
- Opportunity for professional growth
- Employee discounts and perks
Interested in this role?
It takes about two minutes. Free to apply — JobsForce India never asks candidates for money.
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Questions about this job
What are the main responsibilities of this position?
You will assist customers with inquiries and resolve issues.
What qualifications do I need?
1-3 years of experience in customer service and excellent communication skills are required.
Is this a remote job?
No, this is an onsite position in Hinjewadi, Thane.
What is the salary range for this role?
The monthly salary ranges from INR 20,000 to INR 35,000.
How can I apply for this position?
Click "Apply Now" on this page to apply through JobsForce India. JobsForce India is recruiting for this role on behalf of a client employer.
Listing last updated